Privacy Policy

This Privacy Policy explains how the Keno application ("Keno", "we", "us") collects, uses, shares and protects information when you use our mobile application and this website. By using Keno you agree to this policy.

1. Information we collect

• Account information: nickname, profile photo, gender, birth date and the phone number or third-party sign-in identifier you register with.
• Voice and room activity: real-time audio you transmit in voice rooms, room membership, host and speaker roles, and moderation reports.
• Content you share: chat messages, comments, images and gifts you send or receive.
• Device and technical data: device model, operating system version, language, app version, crash logs, IP address and advertising identifiers.
• Transaction data: records of in-app purchases and gift balances processed by Google Play. We never receive your full card details.

2. How we use information

• To create and secure your account and provide voice rooms and social features.
• To deliver gifts, virtual items and in-app purchases.
• To moderate content, detect abuse, fraud and violations of our Terms of Service.
• To improve stability and performance through diagnostics and analytics.
• To display advertising, including personalised ads where permitted.
• To comply with legal obligations and respond to lawful requests.

3. Voice room privacy

Live audio in a voice room is transmitted to other participants of that room in real time. We do not store your live audio streams for marketing purposes. Short audio segments may be retained temporarily when a user submits a safety report, solely to investigate the report and enforce our rules.

4. Advertising and analytics

Keno uses Google AdMob to display advertising. AdMob and its partners may use device identifiers and cookies to measure and personalise ads. You can reset or limit your advertising ID in your Android device settings. See Google's Privacy & Terms for details on their processing.

5. Sharing of information

We do not sell your personal data. We share information only with service providers that help us operate Keno (cloud hosting, real-time audio infrastructure, analytics, advertising and payment processing), with other users as required by the social features you use, and with authorities where legally required.

6. Data retention

We retain account data while your account is active and for a limited period afterwards to meet legal, security and accounting requirements. Moderation records may be retained longer where necessary to prevent repeat abuse.

7. Your rights

Depending on your jurisdiction you may request access to, correction of, or deletion of your personal data, withdraw consent, or object to certain processing. To exercise these rights, contact us at kenok4730@gmail.com. Account deletion removes your profile, content and gift balance permanently.

8. Children

Keno is not intended for children under 13 (or the minimum age of digital consent in your country). We delete accounts identified as belonging to underage users.

9. Security

We use encryption in transit, access controls and monitoring to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

11. Changes to this policy

We may update this policy. Material changes will be announced in the app or on this page with a revised "Last updated" date.

12. Contact

Questions about this policy: kenok4730@gmail.com